What is United Airlines Cancellation Policy?

United Airlines Flight Cancellations Policy

In this content, you will be introduced to the finest and most important details that you must know about United Airlines Flight Cancellations. Reading through till the end will make it easy for you to understand the terms and conditions as well as manage your flight tickets in an organized manner.

Call The Travel Experts:- +1-888-814-2373

Guideline of United Airlines Flight Cancellations Policy

Well if you have changed your mind and would like to cancel a United Airlines flight then you can easily do so, as United Airlines allows you to cancel your ticket within 24 hours before the scheduled departure for free.

  • Firstly, no cancellation fee will be waived for any passengers that cancel their flight before 24 hours of purchasing the ticket.
  • Now if you do not complete the check-in on time; United Airlines will then cancel your flight refund as well as a cancellation fee will be charged.
  • If United Airlines cancels a flight then the airline will provide you with the next flight ticket or you will receive the refund of the ticket.
  • As per the airline’s flight delay policy; If in case the flight delays more than 5 hours then you can ask the airline to cancel your flight and will get the refund for the flight delayed.
  • If there is a natural disaster or a demise of a family member or other emergencies then also you can cancel your flight without any extra fees added.
  • The Basic Economy cancellation policy states that you only get to cancel Basic Economy United before 24 hours of purchase, furthermore, the refund of the ticket will be made to your original payment form.
  • If the ticket is non-refundable then you have only 24 hours from the time of booking to cancel your flight. Hence if that time exceeds then you would need to pay a cancellation fee.
  • And if you use a United Airlines gift certificate to purchase your ticket then the refund will be issued in an electronic travel voucher, future flight credits as well as United Airlines travel bank credits according to the united airlines refund policy.

Type of Tickets


You should know that Economy is the most reasonably priced as well as comfortable seats provide by the airline. It allows you to cancel your flight ticket easily and the money is also refundable to your United Airlines account as a ‘Travel credit’, hence you can then use this later on to book your next trip. Depending on the destination and class booked there will be certain cancellation fees also associated when you cancel your economy ticket.

Basic Economy

This is an economical ticket available for passengers as it provides all the comforts of the other cabins but with a few limitations and restrictions. Moreover, if you choose to cancel your Basic Economy ticket within the 24-hour window then only you will be eligible for a full refund, but if the 24-hour time period exceeds then you would be charged a cancellation fee according to the type of ticket you booked. You should know that as per the refund policy, the refund will be in the form of travel credit.

Economy Plus

As we know that everyone prefers a better legroom and a seat that is nearer to the front of the plane and you wouldn’t want to miss out on the benefits of Economy. Here you get to cancel your ticket but there is a cost attach to it as per the united airlines flight cancellations policy. Additionally, your United Airlines account will be refundable in the form of travel funds.

First Class

The benefits provided in First Class flight also includes premier plying points. And according to the united Airlines flight cancellations policy, you can cancel your flight ticket but there would be a cancellation fee attached.

Business Class

The Business class cabin is offered between the USA, its transcontinental routes and also to Latin America and the Caribbean. The ticket is also refundable and you can modify your ticket for free. However, you would need to make payments if you choose to cancel it. You should know that, the refund will be made in the form of points which you can use to book a flight on the next trip.

Premium Plus

According to some passengers United’s Premium Plus class tickets are known to be one of the finest and this is only because the offers provided the space to recline, additional legroom, elbow room, power outlet, USB charger at every seat etc.

Polaris Class

This class of ticket is an onboard comfort provide by the airlines and it is preferable compare to other class fares. The feature for the Polaris class has been extend and now you will be offer further privileges that include mattress cushions, luxury bedding, complimentary drinks and food as well as a user-friendly cancellation policy. However, this ticket is non-refundable by nature and it costs a cancellation fee; along with that, you get the refund in the form of travel funds.

How to Cancel United Airlines Flight?

Well, there are times when we just change our minds and decide to cancel our trip due to several reasons. But the question “Is it possible to cancel a flight ticket and if yes, then how” always comes to mind. If this is your case then you should know that United Airlines understands your concerns and therefore you have several alternatives that will help you cancel your flight ticket conveniently.

However, you must make sure that you cancel your ticket at least one day before the scheduled departure as per united airlines flight cancellations policy. After that you will be able to receive a refund in the form of points for those who opted for non-refundable tickets and for the refundable tickets in the original form. You also need to know that the airlines take about 7 days to process credit card refunds after you have sent your request and for cash refunds, it takes up to 20 business days.

Cancel Through Online

  • First of all, you must visit United Airlines’ official website.
  • And then you should go to the ‘My Trips’ section where you will be asked to fill in your details such as the confirmation number or MileagePlus number, and your last name.
  • Next, you will need to click on the ‘Search’ button.
  • And now after you have logged into your United Airlines account then you should select the ‘Manage’ option and then from all ‘Options’ you will need to choose the ‘Cancel’ option which is to the extreme right.
  • You now need to select the flight that you would like to cancel and then click on the ‘Cancel’ button.
  • Finally, you will receive a cancellation e-credit after the cancellation fee has been deducted.

At Airport

Now in case you are at the United Airlines airport and you want to cancel your ticket then you can easily do so; you just got to visit the airport and then request the airline to cancel your flight up to 3 hours before your scheduled departure as per the airlines’ cancellation policy.

Via Call +1-888-814-2373

You can get instant help if you’re not into using technology you just need to contact +1-888-526-4112 / +1-888-814-2373. And then the executive at the counter will help you cancel your flight but you must make sure that you have a booking confirmation number ready with you. You may be charged for some cancellation fees over the phone call to have your flight cancelled.


  • Firstly, if you have booked your ticket with United MileagePlus miles then you can easily cancel your flight ticket online.  Or just by calling the customer service number +1-888-814-2373.
  • If you would like to cancel an award ticket 30 days or less before the schedule departure as well as have points redeposited, then you would need to pay a fee but if you cancel your ticket at most 31 days before the departure then there will be no fees charged.
  • As per the cancellation policy for general members’ miles and redeposit fee is $125.
  • Whereas for elite members, the fees can go as low as $50 for Premium Platinum and it is free for those members who have Premier 1K.

What is United Airlines 24-hour Cancellation Policy?

  • If you cancel your flight during the same day of the reservation then cancelling the flight within 24 hours you do not need to pay any fees. Moreover, you will receive a full refund to your account within 7 working days according to the united airlines flight cancellations policy.
  • The airline 24 hours cancelling policy is also applicable to the Basic economy but only if you cancel the ticket within 24 hours.
  • You should know that any PNR greater than 9 passengers is not cover under the 24-hour cancellation policy.
  • United Gift Certificate refunds to Electronic Travel Certificates; others to original payment mode.

Why Might Travelers Think About Canceling the Scheduled Booking?

Life is so uncertain and nobody knows what may happen at any moment right? Concerning this, it’s the same in the aviation orbit as well because of many things our just not in control. We are aware that anyone may run into difficulties, such as need to cancel a flight due to an emergency. In addition to that, having a confirmed ticket with the airline is definitely something one would cherish. Well, but plans do not always work according to what we intended to right? Therefore some unplan incidents a passenger might experience for cancelling a flight are mention below;

  • Death of relatives
  • A passport theft
  • Military orders
  • Visa issue
  • Bad weather
  • Critical illness etc.

Nevertheless, it also happens many times when the airline itself cancels/postpones a scheduled flight due to technical issues etc.

Fare Types Guideline

Refundable Tickets – those who have refundable tickets are allow to cancel any time before the time of departure of the flight. After which the refund will be issue to your original payment method and if it is a credit card then the refund will be process within 7 days.

Non-Refundable Tickets – If the cancellation of a flight is request after 24 hours of booking then a penalty will be charge. Therefore you would need to pay $200 for a domestic flight and up to $400 for an international flight depending on the fare of the class purchased.

Award Tickets – The cancellation policy varies for the award tickets purchased according to the categories of the customers. Fee variation based on status level with airlines.

IMPORTANT: If you need a same-day change on award tickets then you would be charge a cancellation fee of $75.

United Airlines No Show Policy

The airline’s no-show policy states that if a passenger does not arrive at the airport to board the flight and also fails to cancel the flight reservation then the airline can cancel your ticket and have the right to charge with a no-show fee of 125 USD.

United Airlines Cancellation Fees

The change fee for international and domestic flights depends on the distance that is cover & the type of seat. Therefore the cancellation fees vary for various tickets; you will see it mentioned below;

  • Basic Economy – not allowed cancellation charges
  • Refundable ticket – $0
  • Non-refundable ticket – the international flights are up to $400, depending on the class of cabin. And for a domestic flight cancellation cost is $200.

Read Also:

Etihad Cancellation Policy

Emirates Cancellation Policy

Air Canada Cancellation Policy

Frontier Airlines Cancellation Policy


Q1. What is the ‘United Airlines’ cancellation policy?

A. United Airlines Flight Cancellations Policy is as follows;
The policy applies to tickets that are purchase directly from the United Airlines portal or from the airport counter itself.
You can cancel your ticket within 24 hours of booking to avoid any cancellation fees.
After 24 hours of booking a flight, a cancellation fee will be charge.
If you have a non-refundable ticket then you have 24 hours from the time of purchase to cancel your flight.

Q2. How can I cancel my United Airlines flight?

A. Cancel your flight online, through the United Airlines website, app, customer helpdesk, or at the Airport ticket counter.

Q3. What are the cancellation fees for United Airlines flights?

A. For non-refundable ticket; the international flight costs will be $400. Depending on the seat purchased, and for domestic tickets, it is $ 200. And also non-refundable taxes and other charges may be apply if applicable.

Q4. How can I request a refund for a United Airlines flight?

A. For requesting a refund at United Airlines you would need to fill out the United Airlines refund form. Confirmation number, ticket number, and your name required for entry. Keep them handy.

Q5. Can I make changes to my United Airlines flight instead of canceling it?

A. Yes, definitely you can make changes to the reservation but within 24 hours of booking the flight without any fee. But you will need to book your flight at least one week in advance to be able to do so.
We hope that you find this post helpful and you get all your queries solve right here. However, if you require any further guidance then you can connect with the team at flights assistance.  And they will surely provide you with the most relevant information.

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