JetBlue Cancellation Policy

JetBlue Cancellation Policy

JetBlue Cancellation Policy : JetBlue Airways Corp. provides air transportation services. With an average of 850 flights daily, it transports over 30 million passengers annually to 86 locations in the United States, the Caribbean, and Latin America.

In addition, with amenities like free TV, complimentary refreshments, and the majority of legroom, the company provides aircraft and tickets to even more than 82 locations. David Gary Neeleman established JetBlue Airways in August of 1998. Its main office is in Long Island City, New York. The airlines provide world-class facilities. Their flight cancellation is also one of them. Keep on reading to learn more.

What is JetBlue cancellation policy?

JetBlue has improved and implemented more customer-friendly changes to its cancellation rules. 

According to JetBlue’s current cancellation policy:

  • For Blue, Blue Extra, Blue Plus, and Mint tickets, there is no penalty for canceling your reservation before your departure.
  • A verified same-day switch is also available for USD 75 per traveller, although Mosaic customers and Blue Extra prices are exempt from this charge.
  • For flights inside North America, the Caribbean, and Central America, there will be cancellation costs of USD 100 per passenger.
  • For all other trips, the cost per passenger is USD 200.
  • A confirmed swap for the same day is also available for USD 75 per passenger.


  • There will be a USD 25 non-refundable penalty for passengers who cancel via phone. Any necessary cancellation costs will be included in this pricing if applicable. But if you withdraw via chat or online at, you can prevent this cost.
  • If you change your mind about a non-refundable fare, JetBlue will hold the value of your fare as a JetBlue Travel Credit for a future flight. You can obtain the information through their Travel Bank account.
  • Contact the third party directly if you made your reservation through one.

JetBlue Cancellations—Flight Tickets Paid with Cash or Points

The following describes JetBlue’s cancellation policy for tickets bought with cash or points

JetBlue 24-Hour Cancellation Policy

You may terminate your flight between 24 hours of purchasing without incurring cancellation fees if you purchased your flight at a minimum of 7 days prior to the departure date of your journey. JetBlue has a 24-hour cancellation policy that applies to all ticket categories, including non-refundable tickets, but not to reservations for JetBlue Vacations. offers online and phone cancellations with a 24-hour window.

JetBlue Cancellation Policy for Non-Refundable Tickets

If you return a non-refundable reservation, JetBlue will store your payment in a travel credit account for subsequent use.

Failure to cancel non-refundable travel segments prior to departure will result in the forfeiture of the full amount, including option fees.

JetBlue Cancellation Policy for Refundable Tickets

Although more expensive, refundable tickets offer greater flexibility. According to JetBlue’s cancellation policy, you can withdraw any refundable ticket and obtain a complete refund to the original method of payment as opposed to getting a travel credit for other tickets.

You will receive a JetBlue Travel Credit for the price you paid if you don’t withdraw a refundable trip section ahead of time.

JetBlue Award Ticket Cancellation Policy

If you need to cancel a flight previously booked with TrueBlue, the following conditions must be met for TrueBlue points to be returned to your account:

  • Only untravelled flight segments are cancellable.
  • A roundtrip cannot be cancelled on any individual leg

JetBlue Mosaic Cancellation Policy

Except for Blue Mosaic, Mosaic status holders are entitled to a free pre-departure cancellation on any ticket, even one that is non-refundable, per JetBlue’s Elite status members’ cancellation policy. In addition, either completing 30 flight sections and accruing 12,000 flight credits within a calendar year or racking up 15,000 flight points within the same period will award you Mosaic status.

In the event that a Blue Mosaic status holder cancels a non-refundable flight prior to takeoff, the entire ticket (excluding Extras) will be forfeited.

JetBlue Cancellation Policy for Government or Military Personnel

According to JetBlue’s cancellation policy, government workers and military people who are flying on discounted rates can terminate their flights and get a complete refund. However, if they don’t show up for the flight.

JetBlue Cancellation Policy Due to Death

A complete refund of the departed passenger’s and their accompanying companion’s tickets is possible under JetBlue’s cancellation policy in the event of a ticketed passenger’s death (s). Requests for refunds must be submitted between 14 days of the flight’s cancellation and include a copy of the decedent’s death certificate. Contact JetBlue at +1-888-814-2373 for support with such inquiries or third-party reservations (538-2583).

Suppose a traveller presents a copy of the death certificate, obituary, or funeral programme. In that case, JetBlue may eliminate the cancellation fee for cancellations brought on by the passing of an immediate family member of the ticketed passenger. Call JetBlue at +1-888-814-2373 for assistance or to make third-party reservations (538-2583).

A passenger’s spouse, kid, grandchild, great-grandchild, brother, or sister are all considered immediate family members.

JetBlue Cancellation Policy Due to Illness

According to JetBlue’s cancellation policy, a traveller cannot reschedule a non-refundable flight because of the illness of a member of the family. However, according to the relevant change charge, the passenger may postpone the departure date by changing the reservation into an unrestricted category ticket for travel at a later date. However, it is free to revoke refundable tickets before a flight.

JetBlue Flight Cancellation Policy For Cancelled Flights

There are several options available to you if JetBlue cancels your flight for whatever reason:

  • Gain access to a JetBlue Travel Bank Credit.
  • Catch the next flight without paying any further fees.
  • If you are unable to rebook your flight within two hours, you will be given a full refund.

The following explains how JetBlue handles cancellations and delays brought on by anomalies:

  • You are eligible for the following reimbursement in the form of a voucher for future trips on JetBlue if JetBlue cancels your trip due to a preventable irregularity and no other means of transportation are available within one hour:
    • A cost of USD 50 is charged if a flight is canceled four hours or less before takeoff.
    • The charge would be USD 100 if the plane arrived later than expected.


Q1 Does JetBlue have a 24-hour cancellation policy?

It does, indeed. If you purchase your JetBlue ticket at least 7 days in advance, there is no cancellation fee within 24 hours of purchase (regardless of ticket class).

Q2 Does JetBlue let you cancel within 24 hours?

Yes, as long as you buy your flight ticket at least seven days before departure, JetBlue will let you terminate your flight without incurring a fee within 24 hours of making the reservation.

Q3 What is the JetBlue cancellation policy in 2023?

The cancellation policy for JetBlue Airlines has been modified for 2023 in the ways listed below:

1) A cancellation cost of USD 100 for flights within the United States, the Caribbean, and Central America and USD 200 for all other destinations will apply to Blue Basic tickets.
2) All other tickets, including the Blue, Blue Plus, Blue Extra, and Mint, are free to cancel as long as you do it prior to takeoff.

The following conditions still apply to JetBlue’s cancellation policy:
1) Cancellations of tickets made more than 7 days before to travel are free of charge within 24 hours after purchase.

2) No-show and cancellation penalties do not apply to military and government fares.
3) If supported by the appropriate documentary evidence, flight cancellations resulting from the demise of a passenger, fellow passenger, or family member are eligible for full reimbursement.
4) For non-refundable flight cancellations brought on by a serious sickness of a close relative, no refunds are possible. 

Q4 Is there a way to cancel a flight and get your money back?

You will get a JetBlue Travel Bank Credit if you withdraw a non-refundable ticket; this credit is normally good for twelve months from the initial booking date. However, some travel credits, such as those awarded between February 27, 2020, and June 30, 2020, may have a 24-month expiration term.

Q5 How can I cancel my JetBlue flight booking?

You have a few options for changing or cancelling your JetBlue reservation:
1) If you bought your ticket directly from JetBlue’s website, mobile app, ticket counter, or contact center, you could manage your trips online through Manage Trips or over the phone.
2) By calling 1-800-JETBLUE or +1-888-814-2373.
3) Contact the travel agent directly if you have questions about your tickets.
4) Get in touch with TrueBlue directly for award tickets.

Read Also:  

Emirates Cancellation Policy

Sun Country Cancellation Policy

United Airlines Cancellation Policy

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